Customer Care
Contact & Support
Contact TubVox for extension help, billing, privacy, account or security support from Cplus Media LLC.
For extension setup, captions, translation, voices, synchronization and account access, email [email protected] from your account email and include the video URL, target language, voice and browser version.
For billing include the Stripe receipt, date and amount. For access, correction, export or deletion requests identify the account. Never send passwords or full payment-card information.
Use Security Report in the subject for vulnerabilities and allow reasonable investigation before public disclosure.
Cplus Media LLC, 520 Robinson Ln Unit 4 C-15, Wilmington, DE 19805, United States. Support is electronic; the registered address is not a walk-in support location.
Language notice
This translation is provided in full for accessibility. If interpretations conflict, the English version controls, without limiting mandatory consumer rights in your country.